Terms and Conditions

Welcome to Aksa Ayurveda! These Terms and Conditions ("Terms") govern your use of our website, [Your Website Address] (the "Website"), and the services we offer, including online and in-clinic consultations and treatments.

Please read these Terms carefully before using our Website or services. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Website or services.

The words “you” or “your” or “User” refer to all individuals and/or entities accessing or using this Website for any reason. The words “we” or “us” or “our” refer to Aksa Ayurveda.

1. Our Services

Aksa Ayurveda provides a platform for you to access Ayurvedic healthcare services. This includes:

• Scheduling and conducting online video/audio consultations with our certified Ayurvedic doctors.
• Booking appointments for in-clinic consultations and treatments at our Delhi location.
• Accessing information and content related to Ayurveda and wellness.

2. Important Medical Disclaimer

The information provided on this Website, including articles, blog posts, and general content, is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. An online consultation cannot replace a physical examination.

In case of a medical emergency, please call your local emergency services immediately. Reliance on any information provided by Aksa Ayurveda's Website is solely at your own risk.

3. User Accounts

To access certain features of our Website, such as booking a consultation, you may be required to create an account. When creating your account, you agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your password and accept all risks of unauthorized access to your account.
• Promptly notify us if you discover or otherwise suspect any security breaches related to the Website.

You are responsible for all activities that occur under your account.

4. Consultations, Payments, and Cancellations

• Booking: You can book consultations and treatments through our Website. All appointments are subject to the availability of our doctors.
• Payment: Fees for all services are listed on the Website and must be paid in advance to confirm your appointment. We use a secure third-party payment gateway to process all transactions. We are not responsible for any issues arising from the payment gateway.
• Cancellation and Refund Policy:
  • By User: You may cancel or reschedule an appointment up to [e.g., 24 hours] before the scheduled time to be eligible for a full refund or to reschedule without a penalty. Cancellations made less than [e.g., 24 hours] before the appointment time may not be eligible for a refund.
  • By Aksa Ayurveda: We reserve the right to cancel or reschedule an appointment at any time. In such cases, we will offer you the option of a full refund or rescheduling to a new, mutually convenient time.

5. User Conduct

You agree not to use the Website or services for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Website. You agree not to:

• Use the Website for any commercial solicitation.
• Impersonate another person or entity.
• Upload or transmit any material that is defamatory, obscene, or infringes on any third-party rights.
• Introduce viruses, trojans, or other malicious software.

6. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Aksa Ayurveda or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

7. Privacy

We are committed to protecting your privacy. Our collection and use of your personal and health information are governed by our Privacy Policy, which is incorporated by reference into these Terms.

8. Limitation of Liability

To the fullest extent permitted by law, Aksa Ayurveda and its doctors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• (i) your access to or use of or inability to access or use the services;
• (ii) any conduct or content of any third party on the services;
• (iii) any content obtained from the services; and
• (iv) unauthorized access, use, or alteration of your transmissions or content.

Our total liability for any claim arising out of or relating to these Terms or our services is limited to the amount you paid for the services in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Aksa Ayurveda, its doctors, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Website and our services.

10. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the competent courts of Delhi, India.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will post the revised Terms on the Website and update the "Last Updated" date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Aksa Ayurveda

New Rohtak Rd, near Liberty Cinema, Block 21 B, Dev Nagar, Karol Bagh, Delhi, India
Email: aksaayurveda@gmail.com
Phone: 8826111667