Privacy Policy

This Privacy Policy describes how Aksa Ayurveda ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, [Your Website Address], and our online and in-clinic services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of information to provide and improve our services to you:

• Personal Identification Information: This includes your name, email address, phone number, mailing address, date of birth, and gender.
• Health Information: As a healthcare provider, we may collect information about your medical history, current health conditions, lifestyle, and any other health-related information you provide during your consultation with our certified doctors. This is essential for providing you with an accurate diagnosis and treatment plan.
• Payment Information: To process payments for our services, we may collect payment card details or other payment information. Please note that we use a secure third-party payment processor and do not store your full payment card details on our servers.
• Technical Information: When you visit our website, we may collect technical information such as your IP address, browser type, operating system, and information about your visit, such as the pages you viewed and the links you clicked.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and tailor our services to your needs. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with our services, including scheduling consultations with our doctors and delivering online and in-clinic treatments.
• To create and manage your account with us.
• To communicate with you about your appointments, treatment plans, and any other inquiries.
• To process payments for our services.
• To personalize your experience on our website and recommend services that may be of interest to you.
• To improve our website and services through data analysis and research.
• To comply with legal and regulatory requirements.
• To send you promotional materials and updates about our services, with your consent.

3. Sharing and Disclosure of Information

We value your privacy and will not share your personal information with third parties, except in the following circumstances:

• With Our Certified Doctors: Your health information will be shared with our certified doctors to provide you with a consultation and treatment plan. All our doctors are bound by strict confidentiality agreements.
• With Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, such as payment processors and IT service providers. These providers are obligated to protect your information and are not permitted to use it for any other purpose.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or government agency.
• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

4. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our website is secured with SSL technology, and we store your information on secure servers. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal and regulatory exceptions.
• Withdrawal of Consent: You have the right to withdraw your consent to our use of your personal information at any time.

To exercise any of these rights, please contact us at info@aksaayurveda.com.

6. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Aksa Ayurveda

New Rohtak Rd, near Liberty Cinema, Block 21 B, Dev Nagar, Karol Bagh, Delhi, India
Email: aksaayurveda@gmail.com
Phone: 8826111667